All Developers/Operations team members know the pressure and stress of finding and fixing a critical issue in their code or infrastructure. When dealing with issues, they often enter panic mode to try and get the issue resolved as soon as possible. While this can yield positive results, it can also lead to mistakes. Two frequent traps we fall into when in panic mode are: The quick fix - you cut some corners so that everything starts working again, promising to fix those tests or perform that extra step laterMaking too many changes - you implement several fixes at once, then have to figure out what change fixed the issue
Technical support engineers see all manner of issues in support. While support engineers always try to get to the route of any issue, there are certain things you can do to help.
David Tattersall, CEO of Intergral GmbH, will be demonstrating the low-level java tool FusionReactor and nerd.vision.